Terms & Conditions

Care Nest UK – Terms and Conditions

Last Updated: [Insert Date]

Welcome to Care Nest UK. These Terms and Conditions explain how you may use our website, mobile application, and services. By accessing our platform, you agree to follow these Terms. If you do not agree, please do not use our services.

About Us

Care Nest UK is an on-demand healthcare platform that connects clients with independent, qualified healthcare professionals.

Our Role

Care Nest UK acts as a technology platform.
Healthcare professionals are independent contractors, not employees of Care Nest UK.
We verify qualifications and compliance documents but are not responsible for clinical decisions made by professionals.

User Responsibilities

By using our platform, you agree to:
• Provide accurate information.
• Use services for lawful purposes.
• Not misuse or attempt to disrupt the platform.

Booking & Payments

All bookings are made through our website or app.
• Payment must be made securely online at the time of booking unless agreed otherwise.
• Cancellation fees may apply if a booking is cancelled late.

Services Provided by Professionals

Professionals must follow UK healthcare standards.
• Care is delivered based on the information you share during the pre-consultation stage.
• You must disclose accurate medical, personal, and environmental details.

Limitation of Liability

Care Nest UK is not liable for:
• Injury or harm resulting from inaccurate information provided by the client.
• Actions or omissions of independent healthcare professionals.
• Losses caused by external issues beyond our control (internet failure, emergencies, delays).

Prohibited Use

You must not:
• Copy, modify, or republish our content.
• Try to access our platform using automated tools.
• Misrepresent your identity or impersonate others.